We ship to UAE, Kuwait, Bahrain, Oman, Egypt, KSA.

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Support

Welcome to Huion United Arab Emirates support. Here you will find information about the payment of your purchase, the shipment of your purchase and the possible return of your purchase. If you have any further questions, please contact us via the widget at the bottom right or call us.

PAYMENT

Huion United Arab Emirates accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express.
  • PayPal: Shop easily with Paypal. Go to paypal.com to register.

SHIPPING

We ship to all of the United Arab Emirates within 1-2 working days from our warehouse in Dubai.


RETURNS

Customers have 14 calendar days to change their mind about a purchase from the moment they receive it. To be eligible for a refund, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.

Please contact us for returns and refunds.

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Shipping

From our warehouse in Dubai we deliver to all of the United Arab Emirates in 1-2 working days.

Returns and Refunds

There is always a possibility that you may want to return your purchase. Please contact us to start the return process. There are two possible reasons for a return:

  • Every online customer has the right to return their purchase within 14 days of the product's arrival. When you contact us about your return, please provide the date of delivery.
  • Every product purchased through Huion.ae has a two year warranty. If your product breaks down while you still have warranty, please contact us for a solution. This can be a return of the product.

After contacting us, we will determine the next action. If your return request is within the first 14 days, you will receive a form from us to complete your request. If your product has technical problems, we will first try to help you solve the problems. If this is not possible we will provide you with a form to complete your return request.

After approval, we will send you a label for the return of the package. Please follow the instructions for both the form and the label to avoid any delay in the process.

If you are returning your purchase within the first 14 days, the product must be in the same condition as when you received it. It must also be in its original packaging.

On arrival of the return, we will in all cases test the product before processing any refund or replacement.

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